HVAC Software Hub

Best HVAC CRM software

HVAC CRM software is the memory of the business. It stores every customer, property, installed unit, past visit, and open quote, so whoever picks up the phone knows the history. It also tracks leads and follow-ups, which is where most contractors quietly lose revenue.

Below are field service platforms with strong CRM built in, alongside dedicated CRMs that trades businesses adopt. Filter by pricing and business size to compare.

60 tools compared

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ServiceTitan logo

ServiceTitan

From Custom (~$245/tech/mo)

The enterprise-grade platform built for high-volume HVAC, plumbing, and electrical businesses that want to scale operations, marketing, and reporting in one place.

  • Scheduling & dispatch board
  • Marketing & ad performance tracking
  • Job costing, payroll & reporting
  • Call booking & customer experience
Scheduling & dispatchInvoicing & paymentsCRM & customer management
servicetitan.comVisit site
Housecall Pro logo

Housecall Pro

From $59/mo

A polished, easy-to-use platform for growing residential HVAC contractors who want scheduling, payments, and marketing together in one simple app.

  • Drag-and-drop scheduling & dispatch
  • Invoicing & online payments
  • Automated marketing & review requests
  • Estimates & consumer financing
Scheduling & dispatchInvoicing & paymentsEstimates & quoting
housecallpro.comVisit site
Jobber logo

Jobber

From $29/mo

Simple, affordable field service software that owner-operators and small HVAC teams can run without training or a full-time office admin.

  • Online booking & scheduling
  • Quotes, invoicing & payments
  • Client Hub self-service portal
  • Automated reminders & follow-ups
Scheduling & dispatchInvoicing & paymentsEstimates & quoting
getjobber.comVisit site
Workiz logo

Workiz

From Free / $187/mo

A dispatch-first platform with a built-in phone system and communication tools, popular with HVAC, appliance, and garage-door shops.

  • Scheduling & dispatch board
  • Built-in phone & SMS
  • Invoicing & online payments
  • GPS & real-time job tracking
Scheduling & dispatchInvoicing & paymentsEstimates & quoting
workiz.comVisit site
Service Fusion logo

Service Fusion

From $208/mo (unlimited users)

Flat-rate, unlimited-user field service management for established HVAC companies that don't want to pay per technician.

  • Unlimited users, flat pricing
  • Scheduling & dispatch
  • Estimates, invoicing & payments
  • QuickBooks & fleet GPS integration
Scheduling & dispatchInvoicing & paymentsEstimates & quoting
servicefusion.comVisit site
FieldEdge logo

FieldEdge

From Custom pricing

A long-standing HVAC and plumbing platform with deep, real-time QuickBooks integration and strong service-agreement management.

  • Real-time QuickBooks sync
  • Scheduling & dispatch
  • Service agreement management
  • Flat-rate pricebook & mobile app
Scheduling & dispatchInvoicing & paymentsEstimates & quoting
fieldedge.comVisit site
FieldPulse logo

FieldPulse

From From ~$99/mo

A fast-growing all-in-one platform for small and mid-size HVAC teams that want CRM, scheduling, and estimates without enterprise pricing.

  • Scheduling & job management
  • Estimates, invoicing & payments
  • CRM & customer records
  • Team management & timesheets
Scheduling & dispatchInvoicing & paymentsEstimates & quoting
fieldpulse.comVisit site
GorillaDesk logo

GorillaDesk

From $49/route/mo

Route-based scheduling and automation software that keeps solo operators and small HVAC crews organized for a low monthly price.

  • Route-based scheduling
  • Invoicing & online payments
  • Automated reminders & follow-ups
  • Mobile app for the field
Scheduling & dispatchInvoicing & paymentsMobile app
gorilladesk.comVisit site
Kickserv logo

Kickserv

From $60/mo (up to 5 users)

A straightforward, affordable CRM and job-management tool for small HVAC businesses that run their books in QuickBooks.

  • Job scheduling & calendar
  • Estimates & invoicing
  • Two-way QuickBooks sync
  • CRM & customer history
Scheduling & dispatchInvoicing & paymentsEstimates & quoting
kickserv.comVisit site
ServiceTrade logo

ServiceTrade

From Custom pricing

Purpose-built for commercial HVAC and mechanical contractors focused on service, inspections, and recurring maintenance agreements.

  • Commercial service scheduling
  • Inspection & deficiency workflows
  • Quoting & customer portal
  • Service history & asset tracking
Scheduling & dispatchInvoicing & paymentsEstimates & quoting
servicetrade.comVisit site
BuildOps logo

BuildOps

From Custom pricing

A modern platform for commercial HVAC and mechanical contractors managing service, projects, and preventive maintenance at scale.

  • Service & project management
  • Dispatch & technician scheduling
  • Quoting & invoicing
  • Preventive maintenance contracts
Scheduling & dispatchInvoicing & paymentsEstimates & quoting
buildops.comVisit site
ActiveCampaign logo

ActiveCampaign

From $15/mo

Email marketing automation platform with a built-in CRM and sales pipeline, used by home service businesses that want to combine customer nurturing with deal tracking.

  • Sales pipeline and deal tracking
  • Advanced email and SMS marketing automation
  • Lead scoring and segmentation
  • Site and event tracking
CRM & customer managementMarketing automationMobile app
activecampaign.comVisit site
Arch logo

Arch

From Custom pricing

AI marketing and revenue platform for HVAC, plumbing, and electrical contractors that integrates with ServiceTitan. Uses machine learning to find leads and prevent churn.

  • AI predictive lead discovery
  • Automated direct mail and email campaigns
  • Churn-prevention targeting
  • Attribution and matchback tracking
Marketing automationCRM & customer management
getarch.comVisit site
Avoca AI logo

Avoca AI

From Custom pricing

AI-powered CSR that answers inbound calls 24/7, books jobs, and routes emergencies for HVAC, plumbing, and electrical companies. Built for larger home-service operations.

  • 24/7 AI call answering
  • Automated job booking into CRM
  • Emergency call routing
  • Call scoring with human CSR backup
Scheduling & dispatchCRM & customer management
avoca.aiVisit site
Badger Maps logo

Badger Maps

From $49/user/mo

Route planner and mapping app for outside sales and field teams. Helps field reps optimize territory routes and manage customer visits on the road.

  • Lasso route optimization
  • Territory mapping
  • Customer visit management
  • CRM data sync
GPS / fleet trackingCRM & customer managementMobile app
badgermapping.comVisit site
BigChange logo

BigChange

From Custom pricing

Cloud job management platform combining CRM, scheduling, live tracking, and financial management for field service teams. Used by HVAC, plumbing, and maintenance contractors across the UK.

  • Job scheduling and dispatch
  • Live vehicle and worker tracking
  • Route optimization
  • CRM and invoicing
Scheduling & dispatchGPS / fleet trackingCRM & customer management
bigchange.comVisit site
Broadly logo

Broadly

From Custom pricing

AI platform for local service businesses that generates reviews, captures web-chat leads, and manages customer messaging. Aimed at home-service pros wanting simple automation.

  • Automated review requests
  • Web chat and lead capture
  • Unified team inbox
  • Text-to-pay messaging
Marketing automationCRM & customer management
broadly.comVisit site
Capsule CRM logo

Capsule CRM

From Free

Simple, easy-to-learn CRM with light project tracking, suited to small home service businesses that want contact management without a steep learning curve.

  • Contact and sales pipeline tracking
  • Task and case management
  • Email tracking and templates
  • Integrations with QuickBooks and Xero
CRM & customer managementQuickBooks integrationMobile app
capsulecrm.comVisit site
Commusoft logo

Commusoft

From Custom pricing

Field service management platform for mid-sized HVAC, plumbing, and electrical companies. Emphasizes polished customer communication, job costing, and workflow management.

  • Scheduling and dispatch
  • Job costing and reporting
  • Customer communication tools
  • Inventory and invoicing
Scheduling & dispatchInvoicing & paymentsCRM & customer management
commusoft.comVisit site
Contractor+ logo

Contractor+

From Free

All-in-one contractor app for estimating, invoicing, and job management. Built for solo and small HVAC and home-service contractors, with an AI estimate builder.

  • AI estimate builder
  • Invoicing and payments
  • Client and job management
  • Material price lookup
Estimates & quotingInvoicing & paymentsMobile app
contractorplus.appVisit site
Fieldproxy logo

Fieldproxy

From $649/mo

AI-driven field-service management platform with flat-rate unlimited-user pricing. Provides dispatch, scheduling, mobile forms, and billing for service teams.

  • AI-powered scheduling
  • Dispatch and work orders
  • Mobile technician app
  • Custom workflows and billing
Scheduling & dispatchMobile appInvoicing & payments
fieldproxy.aiVisit site
FieldRoutes logo

FieldRoutes

From $199/mo

Field-service management and routing platform for pest control, lawn, and service businesses. Handles scheduling, routing, billing, and customer management at scale.

  • Scheduling and routing
  • Automated billing
  • Customer management
  • Marketing automation
Scheduling & dispatchGPS / fleet trackingInvoicing & payments
fieldroutes.comVisit site
Fieldy logo

Fieldy

From $25/user/mo

Affordable field service management app that automates scheduling, dispatch, and invoicing with live tracking. Built for small field-service teams wanting low per-user pricing.

  • Job scheduling and dispatch
  • Live location tracking
  • Quote and invoice management
  • CRM and time tracking
Scheduling & dispatchInvoicing & paymentsGPS / fleet tracking
getfieldy.comVisit site
Formitize logo

Formitize

From $30/mo

Australian paperless business platform built around smart mobile forms with CRM, scheduling, and job management. Popular with inspection, pest control, HVAC, and field service trades.

  • Custom mobile smart forms
  • CRM and contact management
  • Job scheduling
  • Quotes and invoicing
Mobile appCRM & customer managementScheduling & dispatch
formitize.comVisit site
Freshsales logo

Freshsales

From Free

AI-assisted sales CRM from Freshworks with a generous free tier, built for small teams managing calls, emails, and deals.

  • Built-in phone and email
  • AI-powered deal insights and scoring
  • Visual sales pipeline and sequences
  • Workflow automation
CRM & customer managementMobile appMarketing automation
freshworks.comVisit site
GoHighLevel logo

GoHighLevel

From $97/mo

All-in-one CRM, marketing, and pipeline automation platform widely used by agencies and home service contractors to capture leads, nurture them by text and email, and book jobs.

  • Unified CRM with unlimited contacts and pipelines
  • SMS, email, and voicemail-drop automation
  • Missed-call text-back and reputation management
  • Built-in funnel and website builder
CRM & customer managementMarketing automationScheduling & dispatch
gohighlevel.comVisit site
Hatch logo

Hatch

From Custom pricing

AI voice, SMS, and email customer engagement platform for home-service and home-improvement contractors. Automates lead follow-up and nurtures existing customers.

  • AI text, email, and voice outreach
  • Automated lead follow-up
  • Speed-to-lead engagement
  • Aged-lead reactivation
CRM & customer managementMarketing automation
usehatchapp.comVisit site
HubSpot CRM logo

HubSpot CRM

From Free

Free-forever CRM with contact and deal tracking, email tools, and web forms, scaling into a full marketing and sales platform as a home service business grows.

  • Free contact and deal management
  • Email tracking, templates, and scheduling
  • Live chat and web forms for lead capture
  • Marketing, sales, and service hub add-ons
CRM & customer managementMarketing automationMobile app
hubspot.comVisit site
IFS Field Service Management logo

IFS Field Service Management

From Custom pricing

Enterprise field service management suite from IFS, incorporating the former Astea platform. Serves asset-intensive and service-heavy industries including mechanical and building services contractors.

  • AI scheduling optimization
  • End-to-end work order management
  • Mobile and offline technician tools
  • Contract and warranty management
Scheduling & dispatchMobile appInventory management
ifs.comVisit site
Insightly logo

Insightly

From $29/user/mo

CRM with built-in project management, letting home service companies track leads through to job completion in one system.

  • Lead and opportunity pipeline tracking
  • Project and task management after the sale
  • Workflow automation and email templates
  • Custom reporting and dashboards
CRM & customer managementEstimates & quotingMobile app
insightly.comVisit site
Keap logo

Keap

From $249/mo

CRM and marketing automation platform combining contact management, email and SMS follow-up, and invoicing for small home service businesses that sell on the go.

  • Contact and pipeline management
  • Email and SMS marketing automation
  • Quotes, invoicing, and payments
  • Done-for-you automation templates
CRM & customer managementMarketing automationInvoicing & payments
keap.comVisit site
Less Annoying CRM logo

Less Annoying CRM

From $15/user/mo

Simple, flat-rate CRM built for small businesses and solo operators who want contact management and pipeline tracking without complexity.

  • Contact and lead pipeline tracking
  • Custom fields and pipelines
  • Calendar and task follow-up reminders
  • Flat per-user pricing with unlimited contacts
CRM & customer managementScheduling & dispatchMobile app
lessannoyingcrm.comVisit site
Method:CRM logo

Method:CRM

From $27/user/mo

Customizable QuickBooks-native CRM that adds leads, estimates, and workflow automation for small businesses. Used by service contractors who want CRM and field data tied to their QuickBooks.

  • Two-way QuickBooks sync
  • Lead and customer management
  • Estimates and invoices
  • Customizable workflows
CRM & customer managementInvoicing & paymentsEstimates & quoting
method.meVisit site
Microsoft Dynamics 365 Field Service logo

Microsoft Dynamics 365 Field Service

From $95/user/month

Field service application within Microsoft Dynamics 365 for scheduling, work orders, and mobile technician management. Suited to mid-market and enterprise contractors already using the Microsoft ecosystem.

  • Resource scheduling optimization
  • Mobile technician app
  • Work order and asset management
  • IoT and remote assist support
Scheduling & dispatchMobile appCRM & customer management
microsoft.comVisit site
monday CRM logo

monday CRM

From $12/user/mo

Flexible, highly customizable CRM built on the monday.com work platform, used by contracting businesses to track leads, jobs, and follow-ups on visual boards.

  • Customizable pipeline boards and automations
  • Two-way Gmail and Outlook email sync
  • Built-in forms for lead capture
  • Dashboards and forecasting
CRM & customer managementScheduling & dispatchMobile app
monday.comVisit site
Nutshell logo

Nutshell

From $13/user/mo

Sales-focused CRM with built-in email marketing and easy pipeline management, popular with small home service and B2B sales teams.

  • Multiple visual sales pipelines
  • Built-in email sequences and marketing
  • Sales automation and reporting
  • Live human customer support
CRM & customer managementMarketing automationMobile app
nutshell.comVisit site
Orderry logo

Orderry

From $39/mo

All-in-one management software for repair shops and service businesses. Handles jobs, inventory, CRM, and invoicing for small field and repair operations.

  • Job and work order processing
  • Inventory management
  • CRM and client history
  • Invoicing and analytics
Scheduling & dispatchInventory managementInvoicing & payments
orderry.comVisit site
Payaca logo

Payaca

From $326/mo

All-in-one quoting, CRM, and job management platform for trade and clean energy installers like heat pump, solar, and HVAC contractors. Focused on sales automation and recurring service plans.

  • Interactive quotes and proposals
  • CRM and pipeline
  • Job scheduling
  • Invoicing and payments
CRM & customer managementEstimates & quotingInvoicing & payments
payaca.comVisit site
Pipedrive logo

Pipedrive

From $14/mo

Visual, pipeline-first sales CRM that helps small home service and contracting teams track leads, deals, and follow-ups from first call to signed job.

  • Drag-and-drop visual sales pipeline
  • Email sync and activity reminders
  • Workflow automation and sales assistant
  • Mobile app for on-the-go deal updates
CRM & customer managementMobile appMarketing automation
pipedrive.comVisit site
Podium logo

Podium

From $399/mo

AI lead conversion and communications platform combining reviews, web chat, text marketing, and payments. Popular with home-service businesses for converting inbound leads.

  • AI lead response and web chat
  • Automated review generation
  • Text-to-pay payments
  • SMS marketing campaigns
Marketing automationCRM & customer management
podium.comVisit site
Salesforce Field Service logo

Salesforce Field Service

From $50/user/month

Enterprise field service management built on the Salesforce platform for scheduling, dispatching, and mobile technician work. Used by large service organizations including HVAC and mechanical contractors.

  • AI-powered scheduling and dispatch
  • Mobile app with offline access
  • Work order and asset management
  • Contractor and crew management
Scheduling & dispatchMobile appCRM & customer management
salesforce.comVisit site
Salesforce Starter Suite logo

Salesforce Starter Suite

From $25/user/mo

Salesforce's simplified small-business edition bundling sales, service, and marketing CRM tools, for contractors ready to graduate to an enterprise-grade platform.

  • Unified lead, contact, and deal tracking
  • Built-in email marketing campaigns
  • Case and service ticket management
  • Slack collaboration included
CRM & customer managementMarketing automationCustomer portal
salesforce.comVisit site
SalesRabbit logo

SalesRabbit

From $20/user/mo

Field sales CRM with mapping, canvassing, and lead tracking, used by HVAC, solar, roofing, and other outside and door-to-door sales teams.

  • Territory mapping and canvassing tools
  • Lead and deal pipeline tracking by rep
  • On-site proposal and contract building
  • Team performance leaderboards and analytics
CRM & customer managementGPS / fleet trackingEstimates & quoting
salesrabbit.comVisit site
Sameday AI logo

Sameday AI

From Custom pricing

AI phone answering system for home-service businesses that answers calls, responds to texts, and books jobs. Tuned to each company's services and pricing.

  • 24/7 AI call and text answering
  • Appointment scheduling into FSM software
  • Lead qualification
  • Estimate follow-up automation
Scheduling & dispatchCRM & customer management
gosameday.comVisit site
SAP Field Service Management logo

SAP Field Service Management

From Custom pricing

SAP's cloud field service management solution, built on the former Coresystems platform, for scheduling, dispatch, and mobile service execution. Suited to enterprises running SAP that need integrated field operations.

  • AI-based scheduling and dispatch
  • Mobile app with offline mode
  • Crowd and contractor workforce
  • Analytics and customer self-service
Scheduling & dispatchMobile appCRM & customer management
sap.comVisit site
Service Autopilot logo

Service Autopilot

From $279/mo

All-in-one business platform with deep marketing automation for recurring home services like lawn care, cleaning, and snow. Aimed at growing companies managing high volumes of recurring accounts.

  • Scheduling and routing
  • CRM with automations
  • Email and text marketing
  • Invoicing and payments
Scheduling & dispatchCRM & customer managementMarketing automation
serviceautopilot.comVisit site
ServiceAgent logo

ServiceAgent

From Custom pricing

AI call answering and booking assistant built for home-service contractors. It answers every call, books jobs, and logs interactions automatically.

  • 24/7 AI call answering and booking
  • CRM, calendar, and phone integrations
  • After-hours emergency dispatch
  • Phone payment capture
Scheduling & dispatchCRM & customer management
serviceagent.aiVisit site
ServiceMonster logo

ServiceMonster

From $89/mo

Field service software with built-in CRM and marketing tailored to residential cleaning pros. Best for carpet and residential cleaning businesses that want industry-specific tools at a flat rate.

  • Scheduling and dispatch
  • Estimating and invoicing
  • Automated marketing and follow-ups
  • Reporting and service agreements
Scheduling & dispatchInvoicing & paymentsMarketing automation
servicemonster.comVisit site
ServiceOS logo

ServiceOS

From $24/mo

All-in-one field service platform with online booking, scheduling, and payments for home service and trade businesses. Serves maintenance, contracting, and field teams across the UK and Europe.

  • Online booking system
  • Job and team scheduling
  • Integrated payments and invoicing
  • Mobile technician app
Scheduling & dispatchInvoicing & paymentsCustomer portal
serviceos.comVisit site
ServiceWorks logo

ServiceWorks

From $49/mo

End-to-end field service management software for scheduling, dispatch, and billing across many trades. Suited to small and mid-sized service businesses wanting flat-rate unlimited-user pricing.

  • Scheduling and dispatch
  • CRM and customer management
  • Inventory tracking
  • Invoicing and payments
Scheduling & dispatchInvoicing & paymentsCRM & customer management
service.worksVisit site
Signpost logo

Signpost

From $199/mo

AI communications and CRM platform for home-service contractors, using voice agents, SMS, and automated review requests. Helps small businesses respond first to every lead.

  • AI voice and SMS agents
  • Automated review generation
  • Unified messaging inbox
  • Instant lead response
CRM & customer managementMarketing automation
signpost.comVisit site
Skedulo logo

Skedulo

From Custom pricing

Deskless workforce scheduling and field service management platform with native Salesforce and ServiceNow integrations. Used by mid-market and enterprise teams to schedule, dispatch, and track mobile workers.

  • Intelligent scheduling and dispatch
  • Route optimization
  • Mobile app with data capture
  • Real-time messaging and reporting
Scheduling & dispatchMobile appGPS / fleet tracking
skedulo.comVisit site
Successware logo

Successware

From $49/mo

Field service and business management platform for mid-market HVAC, plumbing, and electrical contractors. Strong at multi-trade maintenance contract and job-cost management.

  • Scheduling and dispatching
  • Service agreement management
  • Job costing and accounting
  • Inventory and reporting
Scheduling & dispatchInvoicing & paymentsInventory management
successware.comVisit site
ThermoGrid logo

ThermoGrid

From Custom pricing

All-in-one field service and back-office platform built for HVAC, plumbing, and electrical contractors. Aimed at residential service shops that want dispatch, pricing, and marketing in one system.

  • Scheduling and dispatch board
  • Flat-rate pricebook and option boards
  • Automated marketing and CRM
  • Call booking and KPI reporting
Scheduling & dispatchInvoicing & paymentsEstimates & quoting
gridmastertechnologies.comVisit site
Thryv logo

Thryv

From Custom pricing

All-in-one small business platform combining CRM, scheduling, marketing, and payments. Used by home-service businesses that want customer communication and reputation tools alongside booking.

  • CRM and client portal
  • Appointment scheduling
  • Reviews and marketing automation
  • Estimates, invoices, and payments
CRM & customer managementMarketing automationInvoicing & payments
thryv.comVisit site
TrueContext logo

TrueContext

From Custom pricing

No-code mobile forms and field workflow automation platform, formerly ProntoForms. Used by field service teams to build smart data-collection apps that integrate with major FSM and EAM systems.

  • Drag-and-drop form builder
  • Offline mobile data capture
  • Workflow automation
  • Integrations with Salesforce and ServiceNow
Mobile appScheduling & dispatchCustomer portal
truecontext.comVisit site
Vonigo logo

Vonigo

From $98/user/mo

Field service management platform built for franchise and multi-location service businesses. Provides online booking, scheduling, and centralized management for teams from 5 to 200 technicians.

  • Online booking and scheduling
  • Configurable workflows
  • Multi-location and franchise tools
  • Invoicing and online payments
Scheduling & dispatchInvoicing & paymentsCustomer portal
vonigo.comVisit site
Wingmate logo

Wingmate

From $32/mo

Frontline-first CRM and pipeline software for field and sales teams. Lets field staff capture geolocated leads and quotes that sync to a web-based CRM.

  • Mobile lead capture
  • Pipeline management
  • Quote and proposal generation
  • Geolocated field intel
CRM & customer managementMobile appGPS / fleet tracking
wingmateapp.comVisit site
Zoho Bigin logo

Zoho Bigin

From Free

Simplified, pipeline-first CRM from Zoho built specifically for small businesses that find full Zoho CRM too complex.

  • Multiple pipeline management
  • Built-in telephony and email
  • Workflow automations and templates
  • Mobile app for field updates
CRM & customer managementMobile appScheduling & dispatch
bigin.comVisit site
Zoho CRM logo

Zoho CRM

From Free

Full-featured, budget-friendly CRM with sales automation, analytics, and a large app ecosystem, used by home service businesses that want Zoho's broader suite.

  • Lead and deal pipeline management
  • Workflow and blueprint process automation
  • Built-in analytics and dashboards
  • Omnichannel communication by email, phone, social
CRM & customer managementMarketing automationMobile app
zoho.comVisit site
Buying checklist

What to look for in HVAC CRM software

Customer and property records

History by address, including the equipment installed on site.

Lead and pipeline tracking

Know which quotes are open and who owes a follow-up.

Automated follow-up

Sequences for unsold estimates and expiring maintenance agreements.

Marketing integration

Reviews, email, and text campaigns tied to the customer record.